Conversational AI reshapes APAC customer experiences: Infobip 29 november 2024 By admin Conversational AI in 2022: How It’s Improving Customer Experience Chatbots are functional tools, while conversational AI is an underlying technology that may or may not be used to develop chatbots. Not all chatbots use conversational AI technology, and not every conversational AI platform is a chatbot. Conversational intelligence is being leveraged to enhance customer interactions, … Continued
SleekFlow Raises $7M to Advance Conversational AI Expansion 28 augustus 2024 By admin Doomsday Or Dawn? Analyzing Artificial Intelligence’s Radical Reinvention Of Software As A Service The company’s AI algorithms scour a vast database of public and private information to provide users with relevant insights and competitive intelligence. Anthropic is one of the top AI SaaS companies focused on developing safe and ethical artificial intelligence systems. The company … Continued
7 retail industry predictions for 2024 25 april 2024 By admin AI in Retail Market: Enhancing Personalization and Efficiency in Retail It’s already being used for demand forecasting and customer sentiment analysis. This annual predictions process — collecting tons of information from various sources to arrive at projections for how the retail industry is likely to fare in the year ahead — could be upended if … Continued
Robots? In My Hotel? Three Ways AI is Stepping Up as Hospitalitys Next Great PMS Support Tool By Warren Dehan 26 maart 2024 By admin Hilton Introduces Customer Service Chatbot to China As we’ve explored, the path forward is not merely about adopting new technologies, but about reimagining the role of every individual within the hospitality ecosystem. Across the hospitality and travel industries, other companies have similarly worked to simplify and personalize travel planning, booking and guest experience by adopting … Continued